Frequently Asked Questions
Find answers to common questions about our home essentials.
What materials are used in OLFA home products?
We prioritize sustainable, high-quality materials including organic cotton, FSC-certified wood, and premium ceramics to ensure longevity and aesthetic appeal.
Do you offer international shipping?
Yes, OLFA ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I care for my OLFA textiles?
Most of our textiles are machine washable on a gentle cycle. We recommend using eco-friendly detergents and air-drying to preserve fabric integrity.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Are your products covered by a warranty?
Yes, all OLFA furniture and decor items come with a 1-year limited warranty against manufacturing defects.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately for assistance.